Privacy Policy for Octananna Ltd (Yuno)

Last updated: [27/09/2024]

1. Introduction

Octananna Ltd ("we," "our," or "us") is committed to protecting the privacy and personal information of our users, especially children who use our platform. This Privacy Policy outlines how we collect, use, and safeguard personal data when users interact with our services. Octananna complies with the General Data Protection Regulation (GDPR), the UK Data Protection Act, and other applicable privacy laws.

By using our services, you agree to the collection and use of information as outlined in this policy. If you have any questions, please contact us at learnwithyuno@gmail.com.

2. Who We Are

Octananna Ltd (Company Number 15943119) is a UK-based company that offers personalised AI-generated educational content to help children with dyslexia learn through engaging songs and videos. Our company is registered at 86-90 PAUL STREET, LONDON, UNITED KINGDOM EC2A 4NE.

3. Information We Collect

We collect the following types of information:

  • Personal Information: Information that can identify the user or a parent/guardian such as the child's first name, age, and learning preferences. We may also collect contact details (e.g., parent’s email address) for account management and support purposes.

  • Usage Data: Information about how users interact with our platform, such as video preferences, duration of engagement, and user feedback. This data helps us personalise the learning experience.

  • Technical Data: This includes IP addresses, browser type, device information, and other technical identifiers that help us improve our platform's performance and security.

We do not collect any unnecessary personal information or sensitive data (such as health or financial information).

4. How We Use Collected Information

We use the data we collect to:

  • Create personalised educational content tailored to the child's learning needs.

  • Improve the quality of our services, including updating and refining AI-generated content.

  • Communicate with parents or guardians about their child’s progress, and notify them of any updates or new features on the platform.

  • Ensure platform security and protect against misuse.

5. Data Storage and Retention

We store personal information on secure servers located within the UK and/or European Economic Area (EEA). All data is encrypted to ensure its confidentiality and integrity. We retain personal information only for as long as necessary to provide our services or as required by law. Once personal data is no longer needed, we securely delete or anonymise it.

6. Sharing and Disclosure of Information

We do not sell, rent, or trade personal information to third parties. However, we may share information in the following instances:

  • Service Providers: We may share data with trusted third-party service providers who help us deliver our services (e.g., cloud storage, AI services), under strict confidentiality and data protection agreements.

  • Legal Compliance: We may disclose personal data if required to comply with a legal obligation or to protect the rights, safety, or property of OctaMaestra, our users, or others.

7. Children’s Privacy

Protecting children's privacy is paramount at OctaMaestra. We follow all relevant child data protection laws, including the UK’s Children’s Code (Age Appropriate Design Code). Our services are designed for children under the age of 16, but registration must be completed by a parent or legal guardian.

We only collect the minimum necessary information from children, and parental consent is required before any child can use our platform. Parents have full control over the child’s account and can access, modify, or request deletion of their child’s data at any time.

Right to Withdraw Consent: A Guide for Parents and Schools

Parents and schools have the right to withdraw consent for data collection at any time. To do so, they must follow the outlined procedure, which typically involves contacting the data controller (in this case, the application or service provider). Once consent is withdrawn, the provider will immediately halt any further data processing for the child in question.

Upon withdrawal of consent, the child's data will be securely deleted or anonymised to ensure compliance with data protection regulations like the GDPR. This means that all personally identifiable information will be erased, and the child’s learning progress will no longer be tracked by the system. However, any data already processed prior to consent withdrawal may still be retained if required by law or for legitimate business purposes.

Parents and schools are encouraged to contact customer support or access the platform's data management settings for clear, step-by-step guidance on withdrawing consent.

For more details, refer to the platform's privacy policy or data protection team.

8. Parental Rights

As a parent or guardian, you have the following rights regarding your child's data:

  • Access: You can request access to your child’s personal information at any time.

  • Correction: You have the right to correct or update any inaccurate information.

  • Erasure: You may request the deletion of your child’s personal information.

  • Withdraw Consent: You can withdraw your consent at any time, and we will cease using your child's data.

To exercise any of these rights, please contact us at octamaestra@gmail.com.

9. Security Measures

We use a range of industry-standard security measures, including encryption, firewalls, and secure access protocols, to protect personal information. While we strive to protect personal data, no method of transmission or storage is 100% secure, so we cannot guarantee its absolute security.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to parents and guardians via email. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Octananna Ltd
Email: learnwithyuno@gmail.com